We use different types of cookies to make our website easier to use, to better tailor and personalise our services, and to analyse the use of our website.
What are cookies?
Cookies are simple small text files, which we store on your computer/browser if you agree. These files are safe for your computer, laptop, tablet and telephone. They are not viruses.
Which cookies do we use?
Functional Cookies
Functional cookies are needed to provide you with the service you have requested (for example, to be able to log in on our website and use the shopping cart). Our website cannot operate without these cookies
Group |
Provider |
Domain |
Cookie Name |
Description |
Duration |
Functional |
Google Tag Manager |
igopromo.nl |
_uetsid |
This cookies are used to collect analytical information about how visitors use the website. This information is used to compile report and improve site. |
1 day |
Functional |
Google Tag Manager |
igopromo.nl |
_uetvid |
to store and track visits across websites. |
16 days 6 hours |
Functional |
IGO |
www.igopromo.nl |
SecureSessionID- <site-id> |
Reference to authenticated user |
session |
Functional |
IGO |
www.igopromo.nl |
SecureSessionID- <site-id> |
Reference to authenticated user |
session |
Functional |
IGO |
www.igopromo.nl |
cc-<cart-id> |
References a cart for anonymous users. This cookies does not contain login/password/name of user/addresses |
1 month |
Functional |
IGO |
www.igopromo.nl |
cookies.js |
Used to save cookie settings for a user |
1 minute |
Functional |
IGO |
www.igopromo.nl |
igo_cookie_set |
Used to save cookie settings for a user |
1 month |
Functional |
IGO |
www.igopromo.nl |
pgid-IGOPOST-NL -Site |
session |
|
Functional |
IGO |
www.igopromo.nl |
pgid-IGOPOST-Site |
session |
|
|
|
www.igopromo.nl |
recview |
|
3 months |
Functional |
IGO |
www.igopromo.nl |
sid |
This cookie is very common and is used for session state management. |
session |
Functional |
CDN |
app-us1.com |
__cfduid |
The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. |
1 month |
Functional |
Livechat |
livechatinc.com |
__livechat |
This cookie is set by the provider LiveChat.Inc. This cookie is used to enable live chat with customers on the website. |
2 years |
Functional |
api.livechatinc.com |
CASID |
Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. |
session |
|
Functional |
New Relic |
nr-data.net |
JSESSIONID |
This cookie is used to store a session identifier so that New Relic can monitor session counts for an application. The cookie value is generated by Jetty. |
session |
Functional |
New Relic |
nr-data.net |
NREUM |
This cookie is only created in browsers that do not support the Navigation Timing API. When a browser supports the Navigation Timing API, a native interface can be used to determine navigation start time. |
session |
Functional |
|
google.com |
NID |
This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. |
6 months |
Functional |
|
google.nl |
NID |
This cookie contains a unique ID used to remember your preferences and other information such as your preferred language, how many search results you prefer to have shown on a results page (for example, 10 or 20), and whether you want to have Google’s SafeSearch filter turned on. |
6 months |
Functional |
IGO |
www.igopromo.nl |
igo_cart_intent |
This cookie is used to remind you of your retained shopping basket for a fixed period |
1 day |
Analytical Cookies
We use analytical cookies to collect statistics and to obtain reports on the use of our website. This enables us to understand how visitors use our website and we are able to improve the quality and effectiveness of our website as a result. We may obtain personal data from our analytical cookies. Please consult our Privacy Policy here for more information on this. Google may also use your personal data for its own purposes, over which we have no control, for example, to compare performances of websites and for the improvement of its Analytics services. If you agree to this cookie policy, you also give consent for this processing by Google.
Group |
Provider |
Domain |
Cookie Name |
Description |
Duration |
Analytical |
Google Analytics |
igopromo.nl |
_ga |
This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
2 years |
Analytical |
Google Analytics |
igopromo.nl |
_ga_G8ZR1XE7DQ |
Used to persist session state. |
2 years |
Analytical |
Google Analytics |
igopromo.nl |
_gaexp |
Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. |
90 days |
Analytical |
Google Analytics |
igopromo.nl |
_gat_UA-560218-1 |
Used to throttle request rate. |
1 minute |
Analytical |
Google Analytics |
igopromo.nl |
_gcl_au |
This cookie is used by Google Analytics to understand user interaction with the website. |
3 months |
Analytical |
Google Analytics |
igopromo.nl |
_gid |
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. |
1 day |
Analytical |
Hotjar |
igopromo.nl |
_hjFirstSeen |
This is set by Hotjar to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. |
30 minutes |
Analytical |
Hotjar |
igopromo.nl |
_hjAbsoluteSessionIn Progress |
This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
30 minutes |
Analytical |
Hotjar |
igopromo.nl |
_hjTLDTest |
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. |
session |
Analytical |
Hotjar |
igopromo.nl |
_hjid |
This cookie is set by Hotjar. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. |
1 year |
Analytical |
Active Campaign |
igopromo.nl |
prism_252218329 |
This cookie is used by Active Campaign for site tracking purposes. |
1 month |
Analytical |
Hotjar |
www.igopromo.nl |
_hjIncludedInPageview Sample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. |
30 minutes |
Analytical |
Hotjar |
www.igopromo.nl |
_hjIncludedInSession Sample |
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. |
30 minutes |
Analytical |
Active Campaign |
prism.app-us1.com |
prism_252218329 |
This cookie is used by Active Campaign for site tracking purposes. |
1 month |
Analytical |
Active Campaign |
prism.app-us1.com |
prism_475655207 |
This cookie is used by Active Campaign for site tracking purposes. |
1 month |
Analytical |
Hotjar |
hotjar.com |
_BEAMER_FIRST_VISIT _{product ID} |
This cookie is set by Beamer to store the date of this user's first interaction with insights. |
3000 days |
Analytical |
Hotjar |
hotjar.com |
_BEAMER_USER_ID _{product ID} |
This cookie is set by Beamer to store an internal ID for a user. |
10 months |
Marketing cookies
We create a profile with the aid of marketing cookies on the basis of your on-line behaviour, which we use to target advertisements to your personal preferences. Our website is personalised by means of marketing cookies to make use of the website easier and more enjoyable. If personal data is processed by tracking cookies, we do this in accordance with the requirements of the general data protection regulation (GDPR). Please consult our Privacy Policy here for more information on this.
Group |
Provider |
Domain |
Cookie Name |
Description |
Duration |
Marketing |
Criteo |
igopromo.nl |
cto_tld_test |
Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. |
1 day |
Marketing |
Criteo |
www.igopromo.nl |
criteo_write_test |
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
1 day |
Marketing |
Criteo |
www.igopromo.nl |
cto_tld_test |
Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. |
1 minute |
Marketing |
Microsoft |
bing.com |
MUID |
Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking. |
1 year 24 days |
Marketing |
Criteo |
criteo.com |
uid |
Unique user ID that recognizes the user on returning visits |
1 month |
Marketing |
Doubleclick |
doubleclick.net |
IDE |
used for these purposes to show Google ads on non-Google sites |
13 months |
Marketing |
Doubleclick |
doubleclick.net |
RUL |
Used by DoubleClick to determine whether website advertisement has been properly displayed - This is done to make their marketing efforts more efficient. |
1 year |
Marketing |
|
google.com |
__Secure-3PAPISID |
Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. |
2 years |
Marketing |
|
google.com |
__Secure-3PSID |
Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.] |
2 years |
|
google.com |
__Secure-3PSIDCC |
Targeting cookie. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising |
2 years |
|
Marketing |
|
google.nl |
__Secure-3PAPISID |
Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. |
2 years |
Marketing |
|
google.nl |
__Secure-3PSID |
Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.] |
2 years |
Marketing |
|
linkedin.com |
AnalyticsSyncHistory |
Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries |
1 month |
Marketing |
|
linkedin.com |
UserMatchHistory |
LinkedIn Ads ID syncing |
1 month |
Marketing |
|
linkedin.com |
bscookie |
Used for saving the state of 2FA of a logged in user |
2 years |
Marketing |
|
linkedin.com |
bcookie |
Browser Identifier cookie to uniquely identify devices accessing LinkedIn to detect abuse on the platform |
2 years |
Marketing |
|
linkedin.com |
lang |
Used to remember a user's language setting |
session |
Marketing |
|
linkedin.com |
li_gc |
Used to store consent of guests regarding the use of cookies for non-essential purposes |
2 years |
Marketing |
|
linkedin.com |
li_mc |
Used as a temporary cache to avoid database lookups for member's consent for use of non-essential cookies and used for having consent information on the client side to enforce consent on the client side |
2 years |
Marketing |
|
linkedin.com |
liap |
Used by non-www.domains to denote the logged in status of a member |
1 year |
Marketing |
|
linkedin.com |
lidc |
This cookie is set by LinkedIn and used for routing. |
1 day |
Marketing |
|
linkedin.com |
lms_ads |
Used to identify LinkedIn Members off LinkedIn in the Designated Countries for advertising |
1 month |
Marketing |
|
linkedin.com |
lms_analytics |
Used to identify LinkedIn Members in the Designated Countries for analytics |
1 month |
Marketing |
|
ads.linkedin.com |
lang |
Used to remember a user's language setting |
session |
Our website also contains links to social media. When you click on one of these links, these websites may also use cookies, over which we have no control, for example, they may use cookies to recognise you as a user. To understand which cookies are used by the relevant parties and how they handle cookies, we recommend that you consult the privacy policy and cookie policy on these websites.
How can you remove cookies?
You can remove the cookies we have stored yourself. The method used often differs per browser. You can find more information on this in the 'help' option in your browser. If you have deactivated the use of cookies in your settings, you can still use most parts of our website. However, we would like to point out to you that our website does not work as well without cookies.
Changes
We reserve the right to amend our Cookie Policy. We therefore recommend that you regularly consult this Cookie Policy.
Questions?
If you have any questions on our cookie policy, feel free to contact us in writing at [email protected], or at IGO, 2 Regan Way, Beeston, Nottingham, NG9 6RZ.
This Cookie Policy was last amended on May 3rd, 2021.
If you have questions or need assistance, please contact us at:
0800 43 46 989
9-17 (Fri 16)