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This is the Privacy Statement of the private company with limited liability Plato Group International Limited (hereinafter to be referred to as: "Plato Group"), holder of the websites


Plato Group believes that that the protection of the privacy of visitors to the Plato Group websites is of key importance for the performance of its service activities. Plato Group attaches great value to the fact that the personal data provided to it by the user of the websites is treated, processed, managed and secured in a confidential, appropriate and careful manner. Plato Group hereby adheres to the requirements of General Data Protection Regulation. By visiting the websites above you are accepting the practices described in this Privacy Statement.

Processing of personal data

You may give us information about you by filling in forms on the Plato Group websites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you request information (i.e. a catalogue), order products or services, register for the newsletter, ask a question, make a comment or suggestion. The information you give us may include your first name and surname, company name, address details, email address, mobile number or telephone number, date of birth. We may also collect information that you share with us through social media if you liked us, took part in an action, or contacted us. 

In addition to the personal information you provide to Plato Group, we may also obtain specific personal data through the cookies we use. Click here for more information on the use of cookies by Plato Group. This includes information about the equipment you use, such as a unique device ID, the version of the operating system and settings of the device you use to visit Plato Group's website and social media, as well as information about the use of our website, such as the time you visit us and the topics you view. We also look at how well our newsletter is read by keeping track of 'opens and clicks'.

Plato Group processes the personal data it has obtained for the purpose for which they were obtained, namely to prepare and/or execute an agreement, to process a request for information about its services and/or products, to process an order, to send a catalogue or quotation, to create an account for the "My" environment, or to respond to a question, comment or suggestion. In addition, Plato Group uses personal data to improve its services, to measure or understand the effectiveness of advertising we serve to you and others and to keep you informed of its activities, (new) products and services. In doing so, Plato Group endeavours to take into account your preferences and purchasing behaviour. For that matter, for visitors who have not previously concluded an agreement with Plato Group, it applies that our newsletter will only be received if the visitor subscribes to it. Plato Group will use this information to improve its services, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you. If you do not or no longer wish to receive offers or information from Plato Group , you can inform us of this at any time by sending a letter to Plato Group, 10-11 St James Court, Friar Gate, Derby, DE11BT United Kingdom, or an email to privacy@platogroup.eu.

In some cases, Personal Data is validated by Plato Group or combined with information from external sources. In this way, we keep our database up to date. Plato Group only provides the personal data it has obtained to third parties if it considers this necessary for the execution and improvement of its services and the agreements. These parties are prohibited from using the personal data for their own purposes. Plato Group has taken all necessary technical and organisational measures to protect the personal data it has obtained. The personal data which Plato Group may obtain through Google (Universal) Analytics will be processed by Google and it may also use this data for its own purposes, for which Google has undertaken to comply with confidentiality and security measures. More information on this can be found in our Cookie Policy.

Disclosure of your information

Plato Group may share your personal information with any member of its group, which means its subsidiaries, its ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. Plato Group will only provide the data it has obtained to third parties if this is necessary for the execution and improvement of its services and agreements.

These parties are prohibited from using the personal data for their own purposes. We may disclose your personal information to other third parties:

1) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

2) If Plato Group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

3) If Plato Group is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our General Terms and Conditions and other agreements; or to protect the rights, property, or safety of Plato Group, its customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

User rights

Plato Group endeavours to take your preferences into account. Any visitor who has not previously entered into a contract with Plato Group will not receive our newsletter until the visitor registers for it personally. If you wish to oppose the processing of your personal data, or if you wish to access, inspect, block, supplement, correct, delete or transfer your personal data, you may contact Plato Group for this purpose. At your request, the personal data will be deleted. The aforementioned rights to object, inspection, blocking, supplement, correction, transferability or deletion may be exercised either online (via privacy@platogroup.eu) or at the physical address of Plato Group, and applications in this respect will be processed by Plato Group without delay.

Retention period

Your personal data will not be stored any longer than necessary, in a form which permits identification, to achieve the aforesaid purposes, unless a legal retention obligation applies.

Transfer of data

Your personal data may be sent outside the European Economic Area, but only where adequate protections are in place.


Plato Group endeavours to take suitable, technical and organisational measures to protect personal data against loss or any form of illegal use or illegal processing. Personal data is secured via a firewall between the internet and the websites of Plato Group and a firewall on its server.

Links to other websites

A number of links to other websites can be found on the Plato Group websites. Although these websites have been chosen with care, Plato Group will not bear any responsibility for the way your personal data is handled by these organisations. For that reason, we explicitly recommend that you consult the privacy statement of these websites. Plato Group does not assume any liability for any damage or loss arising due to the processing, management and/or security in relation to those other websites.


Plato Group reserves the right to make adjustments or changes to the Privacy Statement. Plato Group will publish every adjustment and/or change on its websites. Please check the Privacy Statement for that reason on a regular basis.


Should you have any questions or comments about Plato Group's Privacy Statement, please contact us in writing via privacy@platogroup.eu, or Plato Group, 10-11 St James Court, Friar Gate, Derby, DE11BT United Kingdom

This Privacy Statement was last amended on April 2nd, 2019

If you have questions or need assistance, please contact us at:

0800 43 46 989
9-17 (Fri 16)

  • Excellent communication and product. Delivery was quicker than expected. Ordered just over 300 small teddy bear key rings with printing back and front. Advice given by phone and email was most helpful. Highly recommend this company for promotional goods. Will use again. Stephanie
    10 Apr 2024
  • Michaela was exceptionally helpful, pleasant and prompt with communication. Items arrived in good time. KARA CAMPBELL
    25 Mar 2024
  • Really helpful and great products. Dawn Boaden
    22 Mar 2024
  • Good quality. Tina Liversidge
    13 Mar 2024
  • Quick and easy to deal with. Nice products. Proximion AB
    07 Mar 2024
Customer ratings: 4.5 - 391 reviews

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