Sales and Delivery Terms and Conditions

• Not applicable for objections received later than 3 standard working days after delivery.
• Not applicable for spelling and setup mistakes previously approved by the customer in accordance with our digital print sample.
• Not applicable to the general level of quality of a product, if the customer has not used our sample-product service.
• Not applicable for various sized assortment orders of textile products.
• Not applicable for services such as sample product orders and orders without print. 

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Information regarding Brexit

For now, we would like to take this time and tell you that we will still be present in the UK after Brexit, we just cannot be sure of the extent, or which conditions we will operate under – truthfully, no one knows.

The uncertainty is connected to every promotional product supplier in the UK having to source their products from other countries. In other words, everyone will have to operate under unknown terms.

However, there is something we know – with certainty. If you plan on ordering promotional products in the near future, there is no better time than now since:

• We are positioned strongly across Europe, ensuring that you get the products you need for your company's brand – at affordable prices.

• The terms you order under during October will apply to your order until it is fulfilled – even if the delivery date exceeds the Brexit deadline.

• Any possibility of future fees relating to customs on orders between the UK and other countries will be taken care of by us, as long as your order is placed during October, this year.

Take some time to figure out which products you may benefit from ordering before Brexit. Perhaps you need to stock up on pens, buy some giveaways for an event, supply your team with excellent Christmas gifts, and customers with business gifts.

No matter what you need, we are here to help.
Phone:   0800 43 46 98 9 
Email:    sales@igopromo.co.uk