You can trust that we will deliver your order by the agreed upon date. We at IGO have found the right balance between adopting preventative measures in combating the virus while also ensuring our employees work responsibly. We wish you, your colleagues, friends and family good health.
FREE SAMPLES UNDER £2*
Do you want to see, feel and test a product before buying? Order a sample! The sample is free, as long as the order does not exceed £2, or if you within 14 days place a full order on the product.
Conditions A product with a unit price under £2 or an order where the total order amount does not exceed £2 will be shipped for free. If the sample exceeds £2 you will be charged £10 in shipping and handling fees in addition to the sample unit price.
If you order 1 sample with a unit price of £1.80 the sample is yours to keep free of charge.
If you order 1 sample with a unit price of £2.50 you will be invoiced for the sample, shipping and handling fees.
If you order 2 samples with a price of £1.50 each, you will be invoiced for the total value of £3, and shipping and handling fees.
If you order 10 samples with a unit price of £0.10 each, the total order amount is £1 meaning you will not be invoiced. You can keep the samples for free.
Repeated sample orders within 5 days of the first one being placed are considered as one big sample order and will if necessary be invoiced. We reserve our right to reject customers acting in bad faith by taking advantage of our free samples.
For a sample order over £2, the product unit price together with shipping and handling fees will be credited in full if you place your order within 14 days.
If you are not happy with your sample, just let us know and we will find you a great alternative that suits you better. If you end up not completing the order, we will simply ask you to pay the invoice for the sample. Unfortunately, it is not possible to return sample products.
You are welcome to contact us with any questions you may have. We look forward to helping you.